Cloud Saas Subscription Billing Software | Comarch

What is Comarch Cloud Subscription Billing?

Comarch Cloud Subscription Billing enables simple management of customers, their contracts, recurring billing and related processes for subscription-based businesses. The available SaaS platform types offer you a large variety of features, adjusted to each company’s individual needs and those of their business clients.

Based on our vast experience in reconstruction and business standardization, Comarch’s cloud billing software is designed to completely automate your business processes. No matter if you target private or corporate customers, the multiple options and business model-specific functionalities of our out-of-the-box, the cloud billing solution will boost your business and increase your employees’ productivity.

Comarch Cloud Subscription and Recurring Billing

What type of cloud billing platform should you choose?

Essential B2C

For companies that need to manage an expanding customer base and related contracts, with easy product creation and simple revenue management, including billing and payment management. Address your customers’ changing needs, and adjust to the quickly changing environment with new offers and correct charging to align customer-oriented business objectives.

Essential B2B

For companies that not only have more complex contract management needs (contracted SLA measurement), but also need to standardize their business processes, potentially involving different third parties and complexity, for example when commissioning a subcontractor intervention during the customer order fulfillment process or validating service feasibility through a verification flow. Implement order management unification, follow-up and transparency to speed up smooth and continuing business growth.

Premium (On-premises/Private Cloud)

For companies addressing business needs and those of individual clients, and expecting more advanced data security and flexibility. Comarch Private Cloud offers full protection and control of sensitive data, ensuring simplified data management. This solution is dedicated for enterprise clients and similar who manage their own data centers, and for larger international companies.

How various industries can use the Comarch Cloud Subscription Billing Platform ?

Healthcare

to charge patients for video consultation subscription and enable online payments for private medical services

Education

to provide online learning and calculate premium member fees

Software sellers

to support sales of cloud applications in SaaS, IaaS and PaaS models

Media, entertainment and research companies

to handle premium content subscriptions

Insurance

to perform extra service billing

Service providers

to enable TV, video, Internet and mobile phone subscriptions

Airport services

for managing landing or parking fees

Why choose Comarch Cloud Subscription Billing?

Take advantage of Comarch’s experience in billing system. We have been implementing solutions for small and medium-sized operators since 2000.
With our worldwide DevOps team and knowledge sharing practices, we offer not only implementation but also highly advanced advisory spanning the entire implementation process, which is greatly appreciated by our customers.
Benefit from the advanced features on offer – choose not only from the billing features but also from advanced product management solution and business management-related extra options. We believe that our billing solution is an integral part a comprehensive solution that facilitates full automation when all aspects operate in harmony.
The platform is an all in one formula for a successful business launch or digital transformation of traditional business.

Implementation Process and Experts Advisory

Comarch software house is not only a software producer, it has a long history of efficient software implementation related services.

Comarch solutions have been almost exclusively implemented and supported by company’s internal departments. Our experience is reflected by our consultancy approach, making it faster and easier to set up solutions.

With the support of our DevOps team, the configuration approach allows us to quickly rework your flows into standardized processes, allowing you to start your business within a couple of weeks.

At the same time, Comarch provides technical, post-launch support, and shares its expertise from previous projects. Best practices and our internal knowledge base are used in order to advise our customers.

Going beyond a standard SaaS approach, Comarch also provides managed services, which may be implemented to complete the scope of our offer. For instance, Comarch can manage your bill runs or other business-related activity, allowing you to concentrate on the essential activity of your business.

Frequently asked questions

1. How flexible is the Comarch’s cloud billing solution?
Our solution is designed to standardize most of the functions and business processes, optimizing total cost of ownership (TCO). The premium version allows more flexibility, providing more functionalities (see the functionalities list) and enabling some customization.
2. Can we combine different features from the B2B and B2C packs?
Going beyond the standard configuration means choosing our premium version of the product.
3. Do essential B2B or B2C models disable offer creation for business/individual customers in the future?
These models guarantee fast deployment at the initial stage, allowing users to reduce the transition/business starting period. Afterwards, an upgrade to the premium version allows more customization.
4. How long does it take to set up?
The set-up period depends on the complexity of a given customer’s business, and quality analysis phase. In the standard scenario, it should not exceed a period of six to eight weeks.
5. What set-up options are available?
In a standard approach, we offer 24/7 support and maintenance services. However, more limited options are available if required.
6. What are the different payment options?
We generally propose a monthly subscription fee with a minimum engagement period of one year. For longer contract periods, a more flexible pricing approach can be provided.
7. How scalable is the Comarch Cloud Subscription Billing?
The essential packs are globally addressed to small and medium-sized companies (SME) with a limited customer base.
8. What cloud environment will be used?
Essential pack options will be hosted in the Comarch Cloud environment, on a secured, shared server.
9. How is security guaranteed on the shared server?
Through access and user permission management, network monitoring, SSL, firewalls, and DDoS prevention. Regular back-ups will be performed, and high availability and disaster recovery are guaranteed.
10. Is there a possibility of a trial period?
A trial period can be agreed, based on a specific usage rate.