Robo-advisory Through Comarch Wealth Management
Robo-advisory software powered by Comarch Wealth Management provides a white-label, integrated and multi-channel journey. End-customers of financial institutions can make use of intuitive and automated way of investing, aligned with their needs and preferences, and supported by a universe of products of the bank’s choosing.
Customer channels and online offerings are an inherent part of the banking institutions’ strategy. Through those, banks want provide investment offerings to customers in a compliant and understandable way, that would also be automated, hassle-free and an enjoyable journey.
Comarch Wealth Management makes a perfect robo-advisory software with a rich and compelling process, by providing automated KYC & onboarding available to new-to-bank customers, introduction & tutorial to the journey for the existing-to-bank customers. Key ways of making it work include risk profiling based on questionnaires fully configured in the platform, goal-based portfolios with different flavors and motifs, or one-off and periodic top-ups supporting different investment plans.
Model portfolios that are managed by a financial institution are being offered directly in the platform, with simulations and product details available to customers to increase their investment awareness.
Inclusion of order authorization and contract signing makes the processes secure and complaint. For the same reason the robo-advisory software makes it easy to perform ongoing monitoring of portfolio deviation - and rebalance the portfolio automatically or on customer request - or generate performance alerts, as well as top-ups and withdrawals that are available any time upon customer action.
Using Comarch Wealth Management as robo-advisory software is a new way of engaging customers and increasing sales without human contribution within a white-label solution. High level of configuration capabilities meet different needs and philosophies of financial institutions, and intuitive and customer-driven user-experience is supported by integrated back-end.
Robo-advisory software powered by Comarch Wealth Management helps financial institutions democratize wealth management and successfully cater to underserved clientele. It’s also an excellent add-on to regular personal services, or DIY trading capabilities granted to customers, making the access to investments easy and available for everyone.
The system encourages and guides the customer to undertake investment through notifications, pop-ups and personalized communication. The journey begins with an engaging introduction which leads the customer through the key milestones of the journey.
Then the customer goes through a risk and preference profiling in order to assess risk profile and investment preferences. The customer is given different themes and goal-based scenarios for the investments, sets up a portfolio and subscribes for a model portfolio suitable to the investment needs and preferences.
The system takes care of account funding and seamless order placement and transaction execution. Lastly, the customer sets rebalancing preferences and finalizes the first investment.
All ongoing portfolios are monitored on a regular basis and the customer is notified about deviation from a model portfolio or increase/drop in value. The system gives new investment opportunities next to the ongoing investment. The portfolio is analyzed in terms of performance, risk and ESG impact.
Customer portfolio can be rebalanced at any time by the customer or automatically, in case a certain deviation is reached. The customer can edit the main portfolio parameters, as well as change the underlying model portfolio to another one, according to preferences. The customer can easily top up or withdraw money from a portfolio at any time.
The CWM platform monitors customer activities within the portfolios set up such as rebalancing, top-ups and withdrawals. The system registers customer robo-advisory portfolio and reflects them in the RM channel.
The platform is equipped with a business administration panel that allows financial institutions create, analyze and distribute model portfolios to the robo-advisory offering. Head office has access to analytics and statistics in terms of robo-advisory portfolios and model portfolios chosen by customers.
The back-end of the solution enables to set different business assumptions and elements used across the journey, such as suitability questionnaire, simulation parameters, goal types, etc.
