Systematic archiving of documents – The DMS system

The Comarch Document Management System allows for the management of document images (scanned paper documents) as well as other electronic documents (text files, e-mails) and their versions.

It enables the automated indexing of documents and merges them into topic groups (e.g. a history of contacts with a customer or a technical documentation of a product). The DMS system minimizes the cost and time needed to search for certain documents, and speeds up the decision–making process. As a result, the quality of customer services improves, while  operation risks decrease.

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