The burgeoning electronic documents services market

According to Harvey Spencer Associates research results, expenses for the scanning and storing of documents in electronic format software grew by 7,7% in 2008.

The ad-hoc devices and software segment, which uses scanners and versatile devices for exchanging paper documents into digital images, text recognition and transferring data directly to business processes has risen by 5,1%. The batch processing segment, which uses efficient, fast scanners to convert documents in large quantities for ECM (Enterprise Content Management) systems and Document Management has grown by 1,7%. It is worth noting that the market for accumulating data from already scanned documents for business process purposes has increased by as much as 13,3%.

According to Harvey Spencer Associates, paper document management has always been and still is very expensive. Technologies integrating the exchange of data from paper documents for the needs of business processes are based on separate phases of scanning largely involving manual work. The currently available modern technologies use software allowing for the automation of this process. The new solutions rely on classifying gained information, validating and distributing it to specified business processes and the company's various divisions. When necessary, electronic documents can be automatically forwarded to ECM systems for further analysis and processing. Companies that use scanning and optical archiving achieve a large growth of returns on investments.

Many financial institutions challenge the process improvement and the significant reduction of costs made by processing documents in a grid of branches, as well as service optimization and transporting documents to headquarters.

Comarch is highly experienced in implementing solutions that enable the scanning of documents generated at company branches, service optimization and transporting documents to headquarters. Comarch solutions are based on the BPM/DMS platform, which guarantees efficient process and document management.

Labour-consumption reducing factors:

• linking electronic documents with business processes executed by the workflow
• integration with financial institution's existing applications used in current case processing

Process-controll improvement factors:

• tools monitoring the progress of actions
• operational reporting
• analysis of periodically aggregated data in OLAP technology.

Check out our DMS/BPM solutions:
Comarch Document Management System
Enterprise Content Management / Business Process Management platforms.