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Each generation differs in its values, way of communication, and language used. They also expect completely different experiences in the area of healthcare. It is the representatives of younger generations that drive the development of trends such as telemedicine, transparency of service prices, tools for remote health monitoring, and the use of artificial intelligence. Millennials and Gen Z want comprehensive healthcare that fits into their lifestyles.
What kind of patients are the Ys and Zs? What is most important to them in terms of their own health? What do they expect from the medical facilities in which they are treated? To what do they pay attention when choosing a medical facility? You will find answers to these questions in the following material.
Download the free material and see how to prepare your medical unit for the patients of the future.