Implementation of Comarch e-Invoicing at Agfa-Gevaert Group

About Agfa-Gevaert Group

Agfa-Gevaert Group is a global leader in imaging systems and IT solutions for industries such as healthcare, printing, and renewable energy. With a presence in over 40 countries and a revenue of €2.2 billion in 2019, Agfa operates with an extensive network of production and research centers. Despite its success, Agfa faced operational challenges with fragmented ERP systems across its divisions, particularly in invoicing processes. This case study explores how Agfa partnered with Comarch to implement a global e-invoicing solution.

The Challenge: Streamlining Invoicing Across Global Operations

Agfa had implemented separate ERP systems for its divisions, each with different e-invoicing practices and local compliance regulations. Managing these systems created inefficiencies, increased operational costs, and impacted customer service. Agfa needed a unified solution to optimize invoicing processes, ensure legal compliance, and reduce costs across its 44-country operation.

Why Comarch?

After evaluating several options, Agfa chose Comarch for its extensive experience and comprehensive e-invoicing services. Agfa needed a flexible platform that could integrate with its existing SAP ERP systems, handle diverse legal requirements, and be adaptable across different countries and divisions. Comarch’s global e-invoicing solution stood out due to its ability to address these needs efficiently and cost-effectively.

The Solution: A Unified, Flexible E-Invoicing Platform

Comarch implemented a scalable e-invoicing platform integrated with Agfa’s SAP ERP systems. The solution included:

Global Coverage: Ensured compliance with local regulations across 44 countries.
Ease of Use: A user-friendly customer portal for seamless invoice delivery.
Flexibility: Adaptable to the diverse invoicing formats and legal frameworks of Agfa’s various divisions.
Cost Savings: Streamlined invoicing processes and reduced the need for multiple, region-specific solutions.

Comarch’s consultancy team played a crucial role in ensuring compliance with local regulations and providing expertise in aligning invoice formats across divisions.

The Impact: Increased Efficiency and Cost Savings

The global e-invoicing platform has delivered significant benefits for Agfa:

Improved Efficiency: Streamlined invoice processing and reduced administrative burden.
Cost Reduction: Reduced the need for custom solutions in each country, cutting operational costs.
Enhanced Customer Service: Simplified invoice access for clients through an intuitive portal.
Compliance Assurance: Ensured adherence to local regulations across multiple markets.

A Successful Global Partnership

Agfa’s collaboration with Comarch has transformed its invoicing processes, driving operational efficiency and compliance across its global operations. The unified e-invoicing solution has provided Agfa with flexibility, cost savings, and enhanced customer service, positioning the company for continued success in the global marketplace.