Resources Library

23 Dec 2024

What does it mean if you like experiential rewards better than bonus points? Find out how many Loyalty Personality Types are there. Watch our quiz featuring Hussam Kesserwan, Business Development Manager at Comarch Middle East.

20 Dec 2024

Keeping customers engaged in the automotive industry presents a unique challenge. Unlike everyday products, cars and related services are purchased infrequently. When customers return unexpectedly due to a premature repair or part failure, it can erode their trust. Drivers often become skeptical of the repair quality or the reliability of the part manufacturer, leading to a loss of loyalty. For brands, OEMs, and dealerships, the goal is to build customer loyalty and meaningful engagement between these sporadic visits, ensuring that each interaction adds value.

13 Dec 2024

Discover the latest trends in AI loyalty programs, from emotional intelligence to decentralized systems, and stay ahead of the curve